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Privacy Policy

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Curated Psychological Services PLLC
Last Updated: February 2026

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1. Introduction
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Curated Psychological Services PLLC, a New York professional limited liability company (“we,” “us,” or “our”) is a group psychology practice based out of New York. We are committed to protecting your privacy and safeguarding your personal and health information. This Privacy Policy explains how we collect, use, disclose, and protect information obtained through our website and related online services.

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This Privacy Policy applies only to information collected through our website and online services and does not replace or override our Notice of Privacy Practices provided to clients pursuant to the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”).

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2. Information We Collect
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a. Personal Information
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We may collect personal information you voluntarily provide, including:

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  • Name

  • Email address

  • Phone number

  • Appointment requests and scheduling information

  • Preferred clinician or service

  • Information submitted through contact forms or intake forms

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b. Health Information
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If you are a current or prospective client and submit information related to mental health concerns, symptoms, or treatment history, such information may constitute Protected Health Information (PHI) under HIPAA.

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c. Automatically Collected Information
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When you visit our website, we may collect:

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  • IP address

  • Browser and device information

  • Pages viewed and time spent on the site

  • Referring website addresses

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This data is used for website security, analytics, and performance optimization.

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3. How We Use Your Information

 

We use collected information to:

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  • Respond to inquiries and appointment requests

  • Schedule services and assign or match clients with clinicians within our group practice

  • Provide psychological, administrative, and billing services

  • Operate and improve our website and practice operations

  • Comply with legal, ethical, licensing, and professional obligations

 

We do not sell or rent personal information.

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4. Group Practice Structure

 

As a group practice, your information may be accessed by authorized clinicians, supervisors, and administrative staff within Curated Psychological Services PLLC only as necessary for treatment, payment, healthcare operations, scheduling, supervision, training, or quality assurance, in compliance with HIPAA, New York State law, and any other applicable state or federal law.

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5. Use of SimplePractice and Other Practice Management Systems

 

We use SimplePractice, a HIPAA-compliant practice management platform, to support clinical and administrative operations. Through SimplePractice, we may collect, store, and manage information related to:

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  • Appointment scheduling

  • Intake and consent forms

  • Clinical documentation

  • Secure messaging

  • Billing and payment processing

  • Telehealth services

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SimplePractice is contractually obligated to maintain the privacy and security of PHI in accordance with HIPAA. Your information stored within SimplePractice is subject to both this Privacy Policy and our Notice of Privacy Practices.

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6. Telehealth Services

 

We offer telehealth (teletherapy) services, which may include video sessions, phone sessions, secure electronic messaging, and digital documentation, including services delivered through SimplePractice’s HIPAA-compliant telehealth platform.

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  • Telehealth services involve the electronic transmission of information that may include PHI.

  • We take reasonable steps to protect confidentiality; however, telehealth services may involve inherent risks related to technology, internet connectivity, or unauthorized access outside our control.

  • Clients are responsible for participating in telehealth sessions from a private, secure location and for using a secure device whenever possible.

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Information disclosed during telehealth sessions is treated with the same level of confidentiality as in-person services and is governed by HIPAA and applicable New York State laws.

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7. HIPAA Compliance
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If you become a client, your PHI is protected under HIPAA and governed by our Notice of Privacy Practices, which explains:

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  • Permitted uses and disclosures of health information

  • Your rights regarding your health records

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Our website, email, and online contact forms are not intended for emergency or crisis communications.

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8. Disclosure of Information

 

We may disclose information:

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  • To third-party service providers, including, but not limited to SimplePractice, website hosting services, IT providers, billing processors, or telehealth vendors, under confidentiality and security agreements

  • When required by law, subpoena, court order, or regulatory authority

  • To protect the health, safety, or rights of clients, clinicians, staff, or others

 

All disclosures of PHI are made in compliance with HIPAA and New York State privacy laws.

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9. Cookies and Tracking Technologies

 

Our website may use cookies or similar technologies to improve functionality and analyze usage patterns. You may disable cookies through your browser settings, though some website features may not function properly.

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10. Data Security

 

We implement reasonable administrative, technical, and physical safeguards to protect personal information and PHI, consistent with HIPAA and the New York SHIELD Act. Despite these safeguards, no system can guarantee absolute security.

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11. Your Rights (New York Residents)

 

Subject to applicable law, you may have the right to:

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  • Access or request copies of your personal or health information

  • Request corrections

  • Request restrictions on certain uses or disclosures

  • Receive an accounting of certain disclosures

 

Requests must be submitted in writing using the contact information below.

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12. Third-Party Websites
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Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites.

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13. Children’s Privacy
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Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children without appropriate parental or legal guardian consent.

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14. Changes to This Privacy Policy

 

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Last Updated” date.

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15. Contact Information

 

If you have questions about this Privacy Policy or our privacy practices, please contact:

Curated Psychological Services PLLC
info@curatedpsych.com

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